Welcome to P.S. Infotech. By using our website, submitting a service request, or availing
any of our services, you agree to the following Terms and Conditions. Please read them
carefully.
1. Company Information
P.S. Infotech provides various technical and electronic services including but not limited to:
• Computer Networking Solutions
• Motherboard Repair
• Hard Disk Repair & Data Services
• CCTV Installation & Maintenance
• Computer Hardware & Software Support
• IT Troubleshooting and Technical Assistance
2. Service Request Process
1. Clients may raise service requests through the contact/support form available on our
website.
2. After receiving the request, our team will review the issue and contact the client
through phone, email, or other communication methods.
3. Final service charges, estimated timelines, and work scope will be discussed and
mutually agreed upon before starting the service.
3. Inspection and Diagnosis Charges
• In some cases, inspection or diagnosis charges may apply before repair or service
work begins.
• Such charges are non-refundable once the inspection process has been completed.
4. Advance Payment Policy
1. For certain services, projects, repairs, or equipment procurement, P.S. Infotech may
collect an advance payment before beginning the work.
2. Advance amounts may vary depending on the nature of the service or project.
3. The advance payment confirms the client’s approval to begin work, purchase
materials, reserve service schedules, or allocate technical resources.
5. Refund Policy
1. All advance payments made to P.S. Infotech are non-refundable.
2. Once work has been initiated, materials have been purchased, or technical resources
have been assigned, no refund request shall be entertained.
3. However, at the sole discretion of P.S. Infotech, the advance amount may be adjusted
against future services or projects for the same client. Such adjustment is optional and
not mandatory.

6. Payment Terms
• Remaining payment must be cleared immediately after completion of the service
unless otherwise agreed in writing.
• Delay in payment may result in withholding delivery, support, or warranty services.
7. Service Warranty
1. Warranty, if applicable, will be communicated separately depending on the type of
repair or service.
2. Warranty does not cover:
o Physical damage
o Water/fire damage
o Power surge damage
o Unauthorized repair attempts by third parties
o Mishandling by the customer
8. Data Responsibility
• Clients are strongly advised to keep backup copies of all important data before
submitting any device for repair or servicing.
• P.S. Infotech shall not be held responsible for any loss, corruption, or recovery failure
of data during repair, formatting, or hardware servicing.
9. Service Delays
P.S. Infotech shall not be liable for delays caused by:
• Non-availability of spare parts
• Supplier delays
• Technical complications
• Natural disasters
• Government restrictions
• Events beyond reasonable control
10. Client Responsibilities
The client agrees to:
• Provide accurate information regarding the issue or requirement.
• Cooperate during troubleshooting and installation processes.
• Ensure proper power supply and operating conditions where services are delivered.
11. Limitation of Liability
P.S. Infotech’s liability for any claim related to services shall be limited only to the amount
paid by the client for that specific service.
Under no circumstances shall P.S. Infotech be liable for:
• Indirect losses
• Business interruption
• Loss of profits
• Loss of data
• Consequential damages

12. Cancellation Policy
• Service requests may be cancelled before work starts.
• If any advance payment has already been made, the Refund Policy mentioned above
shall apply.
13. Website Usage
• Clients must not misuse the website or submit false, misleading, or illegal requests.
• P.S. Infotech reserves the right to reject or terminate service requests without prior
notice.
14. Changes to Terms
P.S. Infotech reserves the right to modify these Terms and Conditions at any time without
prior notice. Updated policies will be posted on the website.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact:
P.S. Infotech
Email: ____________________
Phone: ____________________
Website: ____________________